February 7, 2003     
     Doormen    Commerce St.    Slow Food    Graveyard Shift    The M60    Off Stage  



Kathy Lynch is something of a novelty at her profession, but she does not have much time to think about it. From behind her desk at the carpeted lobby of 250 E. 3rd Avenue, she greets her tenants, answers phones and watches the security monitors simultaneously for eight hours. And that's if her day isn't a busy one.

As one of the few female doormen in New York City, residents didn't know what to make of her initially.


Kathy Lynch writing down a delivery in her notebook
PHOTO:Pema Norbu

"People were pleasantly surprised," said Lynch. "They didn't know me or anything about me, but they thought it was great, especially the women."

In a profession that has seen little changes, doormen's gender and race are the few factors that have changed. Once dominated by Irish men, Hispanics are now most prevalent in the old profession, and slowly women are also starting to find a place in this line of work. There's little data on the number of women in the job or when they started, but Lynch said she's aware of 10 in the city.

She saw little contradiction in her change of roles from a stay-at-home mom to a doorperson" when she started more than 13 years ago. At 50, she is now a veteran who's done everything from serving as interim building supervisor, to payroll clerk and representative at the union, Local 32B-32J of the Service Employees International Union.

"It's never been an issue," said Lynch referring to her gender. "There is very little that they (men) can do that we can't."

Dressed in a black suit with brass buttons, her red hair closely cropped, Lynch peers through her black-framed glasses at a large spiral notebook and enters a delivery. Several post-it notes with scrawled reminders line the curved desk where she works.

As imposing as she looks in her uniform, Lynch never works alone for security reasons. There is always a male co-worker either at the door or the elevators.

"People are all right with the idea of a woman being at the desk but not crazy about a woman at the door," said Lynch, adding that she has never worked the late shift.

Restrictions against women working late nights or alone have made the position competitive. Maria Torres, a 38-year old mother of two from Mexico, who works in the same building, had to wait for the previous doorwoman to resign to get the job.

While some tenants have concerns about leaving a woman in charge of the security of a building, they see them as more competent than most men in other areas.

"They trust us and feel more secure with us because we write and take down the messages and deliveries," said Maria. The children also feel more comfortable with the women, often coming around the desk to tell them about their day or simply to look at the monitors.


Maria Torres smiling for her tenants
PHOTO: Aude Lagorce

For Lynch and Torres, their job responsibilities do not end with announcing visitors, receiving packages and taking messages. They've done everything from walking dogs, feeding cats, watering plants, turning off coffee pots to sifting through drawers for a missing diamond ring.

Although some men are uncomfortable with the idea of a woman holding the door for them or carrying their bags, most realize it's a profession like any other.

For other women trying to enter the profession, Lynch has the same advice she would give to men. "Learn the job, keep a level of professionalism, and smiling is important. People like that," she said, smiling.

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© 2003 NYC24, a production of the New Media Workshop at the Columbia University Graduate School of Journalism.